We are here to support athletes and clubs.
PLAYER Ts & Cs
TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of the Trainstop Player App (the "App"). This App is owned and operated by TRAINSTOP CORPORATION pty ltd. The App is a sports recruiting and player discovery application.
By using this App, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our App is the property of TRAINSTOP CORPORATION pty ltd. This includes, but is not limited to the platform, software, databases, analytics, images, text, logos, videos, statistics, derived data, downloadable files and anything that contributes to the composition, operation or output of the App.
User Content
Users may submit, upload, post, transmit or otherwise make available content through the App, including without limitation profiles, messages, data, statistics, images, videos, files, location data and other information (User Content). Users acknowledge and agree that all intellectual property rights in the App, its outputs and all derived data vest exclusively in TRAINSTOP CORPORATION pty ltd. By submitting User Content to the App, users grant TRAINSTOP CORPORATION pty ltd a worldwide, royalty-free, perpetual, irrevocable, non-exclusive and sublicensable licence to host, store, use, reproduce, modify, adapt, analyse, create derivative works from, display, communicate, publish and commercialise the User Content for the purposes of operating, providing, maintaining, improving, promoting and developing the App and related products and services, including marketing, analytics and aggregated insights. The licence granted under this section includes the right for TRAINSTOP CORPORATION PTY LTD to share User Content with third parties where reasonably necessary to operate the
App, provide services, perform analytics, send automated communications, or comply with legal obligations, and to use User Content in aggregated or anonymised form for commercial, statistical and research purposes. Users warrant that they have all necessary rights, licences and permissions to submit the User Content and to grant the licence set out in these Terms and Conditions, and that the User Content does not infringe any intellectual property rights, privacy rights or other rights
of any third party. Users acknowledge and agree that TRAINSTOP CORPORATION pty ltd is not responsible for the content submitted by users and has no obligation to monitor, review or remove any User Content, but reserves the right to monitor, access, review, remove or restrict access to any User Content or messages at its discretion.
Accounts
When you create an account on our App, you agree to the following: You are at least 12 years of age; You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and All personal information you provide to us through your account is up to date, accurate and truthful and you will update your personal information if it changes. We reserve the right to suspend or terminate your account, with or without notice, if you are using our App illegally or if you violate these Terms and Conditions.
Use of the App
The App allows players and coaches to create profiles, upload highlights, view clubs and club locations, save clubs, message clubs, receive messages from clubs, view club advertisements and apply to club advertisements. Messaging is permitted only between players or coaches and clubs. Messaging between players is not permitted. Users must not use the App to send or post content that is hateful, harassing, abusive, discriminatory, sexually explicit, misleading or unlawful, as determined at our discretion.
Accuracy of Information
All player information, statistics and content available on the App are entered by users. TRAINSTOP CORPORATION pty ltd does not verify the accuracy, completeness or reliability of any information and makes no representations or warranties regarding accuracy or outcomes. Clubs, recruiters and third parties must conduct their own assessments and due diligence.
Third Party Services
The App may integrate with third-party services, including PlayHQ. TRAINSTOP CORPORATION pty ltd is not responsible for the content, accuracy, availability or conduct of any third-party services.
No Professional Advice
The App does not provide training, medical, legal, financial or career advice. Use of the App is at your own risk.
Privacy
By using the App, you consent to the collection, use and storage of personal information including full name, height, weight, age, gender, profile images, cover images, occupation, salary expectations, playing strengths, positions, uploaded highlights, player biography, location data, messages and usage data. We may send automated transactional emails to clubs to notify them of player messages and may occasionally send marketing emails to users. Users may opt out of marketing
emails at any time. Users may delete their account at any time. TRAINSTOP CORPORATION pty ltd may retain user data after account deletion for legal, operational or commercial purposes.
Sale of Goods and Services
The App is currently free to use. No paid goods or services are offered through the App at this time. We reserve the right to introduce paid features, subscriptions or services in the future.
Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation.
Limitation of Liability
TRAINSTOP CORPORATION pty ltd and our directors, officers, agents, employees, subsidiaries and affiliates will not be liable for any actions, claims, losses, damages, liabilities or expenses, including legal fees, arising from or related to your use of the App, including loss of opportunity, selection outcomes, recruitment decisions or career impact.
Indemnity
Except where prohibited by law, by using this App you indemnify and hold harmless TRAINSTOP CORPORATION pty ltd and our directors, officers, agents, employees, subsidiaries and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of the App or your violation of these Terms and Conditions.
Dispute Resolution
Any dispute arising from these Terms and Conditions or use of the App must first be attempted to be resolved in good faith.If unresolved, disputes must be submitted to mandatory arbitration in Victoria, Australia, except where prohibited by law.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Victoria.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and removed. All other provisions will remain valid and enforceable.
Changes
These Terms and Conditions may be amended from time to time to maintain compliance with the law or reflect changes to the App. We may notify users by email or by posting a notice in the App. Continued use of the App constitutes acceptance of the updated Terms and Conditions.
CLUB Ts & Cs
TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of Trainstopclub.com (the "Site"). This Site is owned and operated by TRAINSTOP CORPORATION PTY LTD. This Site is a sports recruiting website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of TRAINSTOP CORPORATION PTY LTD and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Nothing in these Terms grants users any ownership rights in the Site or its content. Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Site solely for its intended purpose, subject to these Terms.
Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions. Upon termination, all rights granted to the user immediately cease, and any unused subscription fees are forfeited, except as required by Australian Consumer Law. TRAINSTOP CORPORATION PTY LTD may suspend or terminate accounts immediately and without prior notice where permitted by law.
User Content and Data Usage
By submitting, posting, or uploading any content to the Site, including club listings, club information (logo and imagery), club ads, player information, messages, or other materials, you grant TRAINSTOP CORPORATION PTY LTD a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, modify, adapt, and distribute that content solely for the purpose of operating, improving, promoting, and marketing the Site and its services, including through advertising, promotional materials, and social media. This licence continues for promotional materials created prior to the removal of any content.
You represent and warrant that you have the right to submit the content and that it does not infringe the rights of any third party or breach any applicable law. TRAINSTOP CORPORATION PTY LTD reserves the right to remove, suspend, or modify any content at its discretion, including content that is inaccurate, misleading, inappropriate, or in breach of these Terms and Conditions.
Upon termination of your account, TRAINSTOP CORPORATION PTY LTD may retain anonymised or aggregated data derived from your use of the Site for analytics, reporting, benchmarking, insights generation, product improvement, and the development or improvement of automated systems or models.
Acceptable Use
Users must not use the Site in any manner that is unlawful, misleading, harmful, or otherwise inconsistent with the purpose of the platform. Without limitation, users must not:
●misrepresent their identity, club affiliation, or eligibility
●post false, misleading, or deceptive information
●harass, abuse, discriminate against, or intimidate other users
●scrape, copy, or extract data from the Site without permission
●use the Site to send unsolicited communications or spam
●attempt to bypass platform controls or security features
●use the Site for any purpose unrelated to player recruitment or club engagement
TRAINSTOP CORPORATION PTY LTD may suspend or terminate any account that breaches this section, without notice, in addition to any other rights available under these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the provision of subscription-based services available on our Site. The following services are available on our Site:
Access to the Trainstop recruiting platform.These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. This includes all data listed. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all data we provide. You agree to purchase services from our Site at your own risk. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your subscription and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Platform Changes and Availability
TRAINSTOP CORPORATION PTY LTD may, at its discretion, modify, update, suspend, or discontinue any aspect of the Site or the services provided, including features, functionality, content, or availability, at any time. Such changes may be made for operational, technical, commercial, or regulatory reasons. The modification, suspension, or removal of any feature does not entitle users to a refund, credit, or compensation, except as required by Australian Consumer Law. TRAINSTOP CORPORATION PTY LTD does not guarantee the continued availability of any specific feature or functionality.
No Guarantee of Outcomes
Trainstopclub.com provides a digital platform that enables clubs and players to connect. TRAINSTOP CORPORATION PTY LTD does not guarantee that use of the Site will result in successful recruitment, player placement, player responses, or engagement from any player. Any decisions made by clubs or players as a result of information obtained through the Site are made at their own discretion and risk.
TRAINSTOP CORPORATION PTY LTD does not verify the accuracy, suitability, eligibility, or performance of any player or club listed on the Site.
Subscriptions
All subscriptions are billed in advance on a recurring basis (monthly, 3 monthly, or annually, as selected at the time of purchase). By purchasing a subscription, you expressly authorise TRAINSTOP CORPORATION PTY LTD to automatically charge your nominated payment method for each renewal period unless you cancel your subscription before the renewal date.
Subscription fees are displayed at the time of purchase and may change from time to time. Any changes to subscription pricing will apply from the next renewal period and will be notified in advance. Notice may be provided via email, in-platform notification, or by updating the Site. Clubs may cancel their subscription at any time through their account settings. Cancellation will take effect at the end of the current billing period.
Free Trial
We offer the following free trial of our services: A 7 day free trial that begins when users register for a new account. The free trial includes unlimited access to all data available on our site.
At the end of your free trial, the following will occur: You will automatically be billed our monthly, 3 monthly or annual subscription rate. If you do not cancel before the end of the free trial, your subscription will automatically convert to a paid subscription and you will be charged the applicable subscription fee. Any charges incurred after the free trial ends are non-refundable, except as required by Australian Consumer Law.
To cancel your free trial, please follow these steps: Log in to your account and select "Cancel Free Trial" under the "Account Management" tab.
Payments
We accept the following payment methods on our Site:
●Credit Card;
●PayPal;
●Debit; and
●Direct Debit.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
To the maximum extent permitted by law, TRAINSTOP CORPORATION PTY LTD, including its directors, officers, employees, agents, and affiliates, excludes all liability for any loss,damage, cost, or expense suffered or incurred by you arising out of or in connection with your use of the Site or the services provided. Where liability cannot be excluded under Australian Consumer Law, that liability is limited, at TRAINSTOP CORPORATION PTY LTD’s option, to the resupply of the services or the payment of the cost of having the services resupplied.
Indemnity
To the maximum extent permitted by law, you agree to indemnify and hold harmless TRAINSTOP CORPORATION PTY LTD, including its directors, officers, employees, agents, and affiliates, from and against any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising out of or in connection with:
●your breach of these Terms and Conditions
●your misuse of the Site or services
●any content you submit, post, or transmit through the Site
●any breach of applicable law or third-party rights by you
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the State of Victoria. The parties submit to the exclusive jurisdiction of the courts of Victoria.
Dispute Resolution
If a dispute arises out of or in connection with these Terms and Conditions or the use of the Site, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation within 14 days, either party may require that the dispute be referred to mediation. The mediation must be conducted in Victoria, Australia, in accordance with the mediation rules of the Australian Disputes Centre (ADC), or another recognised mediation body agreed by the parties. Each party will bear its own costs of the mediation, and the mediator’s costs will be shared equally, unless otherwise agreed. If the dispute is not resolved through mediation within 30 days of the appointment of a mediator, either party may commence legal proceedings. Nothing in this clause prevents a party from seeking urgent injunctive or equitable relief where necessary.
Assignment
TRAINSTOP CORPORATION PTY LTD may assign, transfer, novate, or otherwise deal with its rights and obligations under these Terms and Conditions to any related entity or third party, including as part of a business restructure, sale, merger, or asset transfer, without requiring user consent. Users may not assign or transfer their rights or obligations under these Terms and Conditions without the prior written consent of TRAINSTOP CORPORATION PTY LTD.
Entire Agreement
These Terms and Conditions, together with any policies or documents expressly incorporated by reference (including the Refund Policy), constitute the entire agreement between the parties in relation to the use of the Site and supersede all prior or contemporaneous agreements, understandings, representations, warranties, or communications, whether written or oral. You acknowledge that you have not relied on any statement, representation, warranty, or promise not expressly set out in these Terms and Conditions.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site.
Refund Policy
This Refund Policy forms part of, and must be read in conjunction with, the Terms and Conditions.
SUBSCRIPTION REFUNDS
Trainstopclub.com operates on a subscription-based model for clubs. Monthly, 3 monthly and annual subscription fees are non-refundable. Once a subscription payment is made, it is considered final, and no refunds will be provided. This includes charges incurred following the conversion of a free trial to a paid subscription.
Cancellation of Subscription
Clubs can cancel their subscription at any time. Upon cancellation, the club will retain access to the platform until the end of the current subscription period. No refunds will be issued for the remaining days or months of the subscription.
Exceptional Circumstances
Refunds may be considered in exceptional circumstances, at the sole discretion of TRAINSTOP CORPORATION PTY LTD, including where a verified technical fault prevents access to the platform or where an error in billing has occurred. If you believe you qualify for a refund under exceptional circumstances, please contact our customer support team at admin@trainstop.com.au within 14 days of the issue, providing relevant details and documentation.
Contact Information
If you have any questions about our refund policy, please contact us:
Trainstop Club Support Email: admin@trainstop.com.au
©TRAINSTOP CORPORATION PTY LTD
Last updated: 16/01/2026
Effective Date: 16th day of January, 2026